Information
Refunds
Last updated September 2026
Due to the perishable nature of our food products, we do not accept returns or systematically process refunds.
Inspect your order
We encourage you to inspect your order as soon as it arrives and contact us immediately if the goods are damaged or if you received the wrong order, so that we can evaluate the issue and make it right.
Get in touch
Email marlipan22@gmail.com if your order arrived damaged, if you received the wrong item, or if anything about your order isn't what you expected. Please include your order number and a photo where relevant.
Cancellations
Because each order is made to order, we can only cancel or change an order before it enters production — generally within 24 hours of placing it. Email us as soon as you can and we'll do our best.